FAQ
Quick answers to common questions.
Everything from sign-up and payments to cancellations and certifications — all in one place.
8 answered
across 5 topics
Click "Sign-Up / Login" at the top, choose Employee or Employer and complete the short form. Email verification takes 1 minute.
Yes, employees pay nothing — ever. We only charge employers a small commission on completed jobs.
Employers pay an 8% commission on jobs that are completed and confirmed. We invoice you weekly or bi-weekly.
It is a private list of up to 5 employees an employer trusts. They get priority access to new postings.
Employees must cancel at least 24 hours in advance (unless it is an emergency). Employers must cancel at least 2 hours in advance.
We track no-shows on the platform and the employee may be suspended after repeated incidents.
Yes. We use industry-standard encryption and never store your full card number on our servers.
We send a one-time link to your email. Click it within 24 hours to activate your account.